Frequently Asked Questions
Everything you need to know about shopping with Buttonscarves
What materials are used in Buttonscarves products?
We use premium materials including high-quality voile, silk, and satin. Each piece is designed for comfort, durability, and a luxurious feel, often featuring our signature laser-cut hem.
Do you offer international shipping?
Yes, Buttonscarves ships worldwide. Shipping costs and delivery timelines vary depending on your location and will be calculated at checkout.
How can I track my order?
Once your order is shipped, you will receive an email with a tracking number and a link to the courier's website to monitor your delivery status in real-time.
What is your return and exchange policy?
We accept returns and exchanges within 7 days of receipt for items that are in their original condition, unworn, and with all tags attached. Please note that sale items are generally final sale.
How should I care for my scarves?
To maintain the quality of your scarves, we recommend hand washing in cold water with mild detergent. Avoid wringing and lay flat to dry. Iron on low heat if necessary.
What payment methods do you accept?
We accept major credit cards (Visa, Mastercard), PayPal, and various local bank transfer options to ensure a secure and convenient checkout process.