Returns & Exchanges

At Buttonscarves, we strive to ensure your complete satisfaction with every purchase. If your item is damaged or incorrect, you may return or exchange it within 7 days of receiving your order, provided it is in its original condition with tags attached.

Return Process

• 1.
  Contact Customer Service

  Reach out to our dedicated support team via WhatsApp or email with your order ID and a clear photo or video of the product issue.

• 2.
  Approval & Form Completion

  Once your request is validated, our team will provide a Return Authorization Form which you must fill out and include inside your return package.

• 3.
  Pack and Ship

  Securely pack the items in their original packaging and ship them to the Buttonscarves warehouse address provided by our support team.

• 4.
  Quality Inspection & Resolution

  After we receive and inspect the returned items, we will process your exchange or store credit refund within 3-5 business days.